Welcome to the BC-CfE's Privacy Statement

The BC-CfE creates, collects and maintains personal information for the purposes of fulfilling its mandate. This information falls into the following categories:

  1. Data created or collected to manage the Drug Treatment Program, a service to the Ministry of Health
  2. Data created or collected to provide health care services such as laboratory, physician visit or other clinical care data
  3. Data collected for the purposes of evaluating health care service provision
  4. Data collected for the purposes of public health monitoring and surveillance; and
  5. Data collected for the purposes of performing research in the public interest.

The personal information in these categories are stored or organized in what the Freedom of Information and Protection of Privacy Act [RSBC 1996] Chapter 165 (“FIPPA”) calls “Personal Information Banks”1. The BC-CfE has several databases, drives or other systems that could constitute a Personal Information Bank (PIB), and in order to be transparent about our collection of this data, has prepared the following list of such PIBs. For more information about how we collect, use and disclose personal information, please see our Privacy Notice.

Personal Information Banks

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During the Canada Post strike announced September 25, 2025, the following measures will be undertaken to minimize service disruption to BC-CfE clients and providers.

  • The BC-CfE Laboratory has transitioned to private courier for delivery of outgoing reports and documents. Results required urgently can be faxed upon request. (Lab Contact Information: Phone 604-806-8775; FAX 604-806-9463)
  • The BC-CfE Drug Treatment Program (DTP) will fax outgoing forms and documents to the provider’s office. (DTP Contact Information: Phone 604-806-8515; FAX 604-806-9044)
  • St. Paul’s Hospital Ambulatory Pharmacy has transitioned to private courier for delivery of medications. We recommend requesting medication at least 2 weeks in advance in case of delivery delays, particularly to rural/remote parts of BC. (Contact Information: Phone 1-800-547-3622; FAX 604-806-8675)

During the Canada Post strike, we recommend that documents be faxed or couriered to our sites, versus utilization of regular mail service

The BC-CfE Laboratory is streamlining reporting processes for certain tests in order to simplify distribution and record-keeping, and to ensure completeness of results. Beginning September 2, 2025, results for the ‘Resistance Analysis of HIV-1 Protease and Reverse Transcriptase’ (Protease-RT) and ‘HIV-1 Integrase Resistance Genotype’ tests will be combined into a single ‘HIV-1 Resistance Genotype Report’.
For more details and example reports, please click on the button below

Laboratory Order Forms

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